The Chosen State
Return Policy
Effective 15 September 2026
Our seven-day guarantee
We want you to make your decision from experience. If The 21-Day Identity Shift is not right for you, you may request a full refund within seven calendar days of your original purchase.
How to request a refund
Contact The Chosen State through the support option in your Whop customer hub, or submit a refund request from the relevant order through Whop’s Resolution Center. Please use the email address connected to your purchase and include enough information for us to identify the order.
Requests after seven days
Requests received after the seven-day guarantee period are considered individually. We may approve refunds for duplicate purchases, verified access problems that we cannot resolve, or exceptional circumstances. Approval is not automatic.
After a refund
Access to the interactive programme, customer hub and downloadable materials ends when a refund is issued. Refunds are returned through the original payment platform. The time needed for funds to appear depends on Whop, the payment method and the customer’s financial institution.
Payment-specific rules
Some payment methods, including certain financing or in-app purchase options, may be governed by the payment provider’s own refund process. Where those rules apply, they take precedence over our normal processing steps.
Fair use
We may deny requests involving fraud, repeated abuse of the refund policy, unauthorised sharing or copying of the product, or other violations of our Terms. Nothing in this policy limits rights that cannot lawfully be excluded under applicable consumer law.
Contact
For help with a purchase, use the support option provided inside The Chosen State customer hub on Whop.